This page describes how Fortunica Casino handles the personal and financial data of Australian players. Fortunica is operated by Winstar N.V. under Curaçao Gaming Authority Licence No. 8048/JAZ. It is not subject to the Australian Privacy Act 1988 in the same way as Australian-domiciled entities, but it applies equivalent protections.
What Data Fortunica Collects from Australian Players
When an Australian player registers, Fortunica collects: full name, date of birth, email address, phone number, and Australian postal address. During KYC verification, a copy of a government-issued ID (Australian driver's licence or passport) and proof of address is required. During play, Fortunica records game history, session duration, wager amounts, and account balance movements. Technical data — IP address, device type, browser information, and login timestamps — is collected automatically on each session.
AUD Financial Data
All financial transactions for Australian accounts are denominated in AUD. Fortunica records: deposit and withdrawal amounts and dates, payment method used (card last four digits, crypto wallet addresses), and AUD balance history. This data is retained for 7 years in line with AML obligations. Fortunica does not store full card numbers — these are processed and stored by PCI-DSS-compliant payment providers.
| Data type | Retained for | Reason |
|---|---|---|
| Identity data | 5 years after account closure | AML / KYC regulatory requirement |
| Transaction records | 7 years after each transaction | Financial record-keeping |
| Game history | Duration of account + 5 years | Dispute resolution, responsible gambling |
| Marketing data | Until opt-out + 30 days | Consent-based — deleted on opt-out |
Who Receives Your Data
Fortunica shares Australian player data only with: payment processors used to settle AUD transactions; identity verification services conducting KYC; cloud hosting providers storing account and game data; and regulatory or law enforcement authorities if required by applicable law. Fortunica does not share Australian player data with advertising networks for targeted advertising outside the platform.
Your Privacy Rights as an Australian Player
While Fortunica is not directly subject to the Australian Privacy Act 1988 as an offshore entity, it extends the following rights to Australian players: the right to access data held about you; the right to request correction of inaccurate data; the right to request deletion of data not required for compliance; and the right to withdraw consent for marketing communications. Submit requests to Fortunica support from your registered email. Processing time: 30 days.
Security Measures for Australian Player Data
All data transmitted between your device and Fortunica's servers is encrypted using 256-bit SSL. Player account data is stored on secure servers with access limited to authorised Fortunica personnel. Two-factor authentication is available for Australian player accounts as an additional layer of account security. Independent security audits of the platform are conducted periodically by third-party specialists.
Contact for Privacy Queries
For privacy-related queries or to exercise data rights, contact Fortunica customer support via live chat (available 24/7) or through the support section of the Fortunica site. Always use your registered Australian email address when submitting data rights requests. Fortunica's response time for data requests is 30 days.
FAQ
Fortunica Casino operates under a Curaçao licence and is not directly subject to the Australian Privacy Act 1988 as an offshore entity. However, Fortunica extends equivalent privacy rights to Australian players — including access, correction, deletion, and opt-out of marketing. Contact support to exercise these rights.
Fortunica does not store full card numbers. Card payments are processed by PCI-DSS-compliant payment providers who handle and store card data securely. Fortunica records the last four digits of a card for account reference only. AUD transaction history is retained for 7 years in line with AML requirements.
Yes. Click the unsubscribe link in any Fortunica marketing email, or contact customer support to update your preferences. Opt-out requests are processed within 5 business days. Withdrawing marketing consent does not affect your account access, bonus eligibility, or AUD balance.
Contact Fortunica customer support via live chat or email using your registered Australian email address. Submit a data access request. Fortunica will provide a copy of all personal data held within 30 days. The response will include identity, contact, financial, and game history data.
Fortunica may share Australian player data with regulatory or law enforcement authorities if required by applicable law or as part of an official investigation. This includes Curaçao Gaming Authority requirements. Fortunica does not proactively share data with ACMA or other Australian regulators unless legally compelled.